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Arizona Health Care Cost Containment System
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AHCCCS Online User Manuals  
 
 
Thank you for visiting AHCCCS Online. The FFS (Fee for Service) technical documents provided below are intended to help registered AHCCCS providers use the AHCCCS Online website. In order to use the site, you must have an active account. Please login or create a new account. For questions, please contact our Customer Support Center at (602) 417-4451.
 
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  Document Description
How to sign in to AHCCCS Online The manual describes how to login to the AHCCCS Online secured provider site.
Create an ID and Password This guide steps your through creating an AHCCCS online account.  Before you can create an account you must be set up in the provider system.  Please contact provider registration for more information.
Check Eligibility and Enrollment Status The eligibility manual walks you through searching the system for recipient eligibility and enrollment status.
Prior Authorization Guide A step-by-step guide for submitting online FFS prior authorizations. The prior authorization guide includes
  • How to Sign on to AHCCCS Online
  • Add a New Case
  • Update a Pending Case
  • Update an Event
  • Update an Activity
  • Transportation
Claims Submission Guide A step-by-step guide for submitting online FFS claims. The claims submission guide includes
FFS On-line Claim Submission Manual Download Entire FFS On-line Claim Submission Manual [Zip 5.64MB]
View Status (Online Claim) The View Claim Status manual  gives a step-by-step guide for providers to check the status of FFS claims.
Claim Status The Claim Status manual  gives a step-by-step guide for providers to check the status of FFS claims.
 
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